2. Order and pay for the cremation using our online service
Your next step is to arrange the cremation. Our online service makes this very easy. Just select our Direct Cremation inside or outside the service area, enter your contact information and credit card details (we accept all major credit cards), and click ‘Submit’.
As soon as you have ordered the cremation, we’ll email you confirmation and instructions regarding the legal forms you need to complete.
3. Complete online or download and return the Vital Statistics Worksheet
Once you have arranged and paid for the cremation, the next step is to obtain vital statistics information for your loved one. Click here to complete this information securely online. Alternatively, you can download the Vital Statistics Form, then return it to us within 48 hours of your loved one coming into our care. This form lets us file for the death certificate. We can’t proceed with the cremation until we have received the death certificate signed by a medical professional.
The medical professional has 5 days by law to complete the certificate and return it to us. Please note that there are circumstances that will delay the death certificate process but our friendly staff will keep you informed of the status.
4. Complete and return the Cremation Authorization Form
Fill out and sign a Cremation Authorization Form. This form legally authorizes us to perform the cremation. Return the form to us within 48 hours of your loved one coming into our care.
Reminder: If we don’t receive the Vital Statistics Form and the Cremation Authorization Form within 2 business days of transferring your loved one into our care, there will be additional sheltering fees.
Once we have the completed forms, we will request the death certificate and burial transit permit. Upon receipt, we will carry out the cremation. The cremation generally happens within 7 days of your loved one coming into our care.